Privacy Policy

Introduction

This Privacy Policy describes how KRISHNA ENTERPRISES and its affiliates (collectively “KRISHNA ENTERPRISES”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your information/personal data through our website https://megasales.in/ (hereinafter referred to as the “Platform”).

You may browse certain sections of the Platform without registering. We do not offer any product or service outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product or service, you expressly agree to be bound by this Privacy Policy, Terms of Use and applicable laws of India. If you do not agree, please do not use the Platform.

Collection

We collect your personal data when you use our Platform, services or interact with us. Information collected may include your name, date of birth, address, phone number, email ID, and identity or address proof.

Sensitive personal data such as bank account details, payment instrument information or biometric information may be collected with your consent and in accordance with applicable laws.

We may track your behaviour, preferences and transaction details on the Platform. Information is analysed on an aggregated basis. When third-party partners collect your data, their privacy policies will apply.

If anyone contacts you claiming to be KRISHNA ENTERPRISES asking for sensitive information such as card PINs or banking passwords, do not share such details and report immediately to authorities.

Usage

We use your personal data to provide requested services, fulfil orders, improve customer experience, resolve disputes, prevent fraud, conduct research, enforce terms, and inform you about offers, products and updates.

You may opt out of marketing communications. Access to certain services may be restricted if required permissions are not provided.

Sharing

We may share your personal data within our group entities and affiliates to provide services. These entities may market to you unless you opt out.

We may also share data with sellers, logistics partners, payment providers, government agencies or law enforcement authorities as required by law or for fraud prevention and legal compliance.

Security Precautions

We adopt reasonable security practices to protect your data from unauthorised access, loss or misuse. While we use secure servers, data transmission over the internet cannot be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their login credentials.

Data Deletion and Retention

You may delete your account via your profile settings or by contacting us. Account deletion may be delayed in case of pending claims, disputes or services.

We retain personal data only as long as necessary or required by law. Data may be retained in anonymised form for analytical or research purposes.

Your Rights

You may access, correct and update your personal data using the features provided on the Platform.

Consent

By using the Platform, you consent to the collection, use, storage and processing of your information as described in this Privacy Policy.

You may withdraw your consent by writing to the Grievance Officer. Withdrawal will not be retrospective and may limit access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified as required under applicable laws.